Austrian ranked amongst most reliable airlines
3 September 2009
The Austrian Airlines Group once again achieved exceptional figures in its punctuality and flight reliability in 2008: compared to all AEA (Association of European Airlines) member airlines, the ‘red-white-red’ carrier took leading placings in all segments, and was judged to have performed far better than many other renowned airlines.
The newly-released data confirm the successful direction in which the company is moving: Austrian has repeatedly produced top placings compared to European competitor carriers in recent years.
Austrian Airlines is the most punctual long-haul airline anywhere in Europe. With a punctuality rate of 86.5% of all flights, the company is way ahead of the European average in the segment (AEA average at 70.5%). Across the route network as a whole, the Austrian Airlines Group took an excellent second place by international comparison. Here, too, Austrian is significantly above the AEA average (80.1%) with a figure of 84.4%.
A special highlight is the level of reliability on flights of the Austrian Airlines Group, with over 99.2% of all flights operated as planned. Given that the company carries out some 450 flights every day, this is a very special achievement and the envy of competitor carriers. The figures are another clear indication that passengers of Austrian, Austrian arrows and Lauda Air can depend upon arriving at their destination punctually and in great shape.
Austrian management board member Dr. Peter Malanik made the following statement: “Arriving on time doesn’t just make travel a more enjoyable experience which can be efficiently planned into the working day; it is also hugely important both to business travellers wishing to attend meetings at their destinations and to transfer passengers who need to know they are going to make their connection.
While we focus on internal improvements and procedural optimisations continuously, we also need an efficiently functional system of partnership with Austro Control and Vienna International Airport. Such outstanding reliability and punctuality figures give passengers good reason to continue flying with the Austrian Airlines Group, absolutely crucial during periods of intense competition such as these.
“I am very happy with the high level of commitment demonstrated by our staff, which is what has made these top rankings possible.”
For more information and flight bookings, visit Austrian.com.